FAQ
Ask us anything.
The questions we hear every day, answered straight. Anything else — LINE, WhatsApp or the quote form, 7 days a week.
General
How long does a condo repaint take?
A studio or one-bedroom is usually one day; a two-bedroom two days; a three-bedroom or townhouse three. Regrouting a bathroom is half a day, SPC for a whole condo one to two days. We tell you the exact days in the quote and stick to them.
Do I need to move out?
No. We work room by room, wrap the furniture in the room we're in and put it back before we move on. Most clients stay home and sleep in a finished room while we do the next.
How fast can you start?
Surveys within 24 hours, most jobs started within a week. Landlords with a tenant moving in and hosts between bookings get the earliest slots.
Will it be messy or smell?
We use dust sheets on floors, plastic wrap on furniture and low-odour paint by default. SPC is click-lock with no glue, so there's no smell at all. Floors are cleaned every evening before we leave.
Do your crews speak English?
Every job has an English-speaking lead, and support on LINE and WhatsApp works in English and Thai.
Which areas do you cover?
All Bangkok BTS and MRT zones — Sukhumvit, Thonglor, Silom, Sathorn, Ari, Ratchada, On Nut and beyond. Outside the list? Ask — we probably cover it.
Pricing & quotes
How is the price set?
By floor area for whole-home work, per bathroom for regrouting, per wall or room for repairs. The website shows guide prices by home size; a free survey fixes the number in writing before we start.
What's the difference between a guide price and the quote?
The guide price is what a typical condo of that size pays. The quote is your home, measured, with the wall condition and materials you chose — and it's the price you pay, with no adjustments after.
When do I pay?
50% to start and 50% at the walk-through once you've checked every room. Jobs under ฿10,000 are paid on completion. PromptPay, bank transfer or cash.
Any extra charges for materials, protection or rubbish?
Never. Paint, grout, underlay, skirting, filler, dust sheets and waste removal are in every listed price. Only upgrades you choose — premium paint ranges, epoxy grout — add to it, and they're itemised in the quote.
Painting, grout & floors
What's in the report I get?
Before and after photos of every wall and floor we touched, the colour codes and materials used, and a note of anything we found — damp, loose tiles, a leak — so you can see the change, not just take our word.
Regrout or retile?
If the tiles are sound and you're happy with the look, regrouting gives you a bathroom that reads as new for a fifth of the cost and a day instead of a week. If tiles are cracked, hollow or you want a new look, retile — and we'll say which honestly at the survey.
SPC, laminate or tile — which floor?
For Bangkok humidity and condo life, SPC almost always: waterproof, click-lock over the old floor, no smell, done in a day. Laminate swells if it gets wet; tile is beautiful but means removal, screed and a week. We bring samples of all three.
What's the guarantee?
Two years on workmanship: paint that peels or flakes, grout that lifts or cracks, a floor that moves or lifts. We come back and fix it free. Materials carry their manufacturer warranty on top.
Landlords & businesses
Can you do the work between tenants?
Yes — that's what HostReady is built for. A 48-hour reset between move-out and move-in, with a dated report you can show the next tenant or the platform.
Can you work around our opening hours?
Yes — nights, weekends and closed-day sprints are standard on commercial jobs. Cafés and shops usually get an SPC floor or a repaint over a single weekend.
I run multiple units — is there a discount?
Three or more units gets 10% off, and bundling with CleanRova cleaning saves another 10%. Larger portfolios are quoted individually — usually better.
Still have a question?
A crew lead answers on LINE and WhatsApp within the hour — in English or Thai.